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Keeping You Safe

Your safety, and that of our team members, is our priority. In compliance with government guidelines, we have adapted our guest experience and updated our cleaning procedures in preparation for our reopening.

Cleaning Procedures

Hand sanitising stations are available at the entrance of the hotel, reception, restaurant and other public spaces
Surfaces that are frequently touched are regularly sanitised
All work surfaces and frequently touched areas are sanitised as the first task at the start of the working day, and as the very last task at the end of the working day
The restaurant and bar area is sanitised between each service, including hard surfaces like tables and chairs
Guest toilets are checked regularly to ensure that hand-washing and hygiene provisions are readily available


Personal Protective Equipment (PPE)

Team members wear the relevant PPE and are trained on their correct usage


Safety of Public Areas

We have installed transparent dividers at the Front Desk
We have installed social distancing signage throughout the hotel to remind all guests to adhere to our policies
We have increased the frequency of cleaning in the lifts and in the fitness centre
Access to the fitness centre is available upon request, limited to one guest at a time
We have reduced the capacity of our events spaces


Inside Your Room

We have enhanced the cleaning and disinfecting of the bathroom, bedroom and frequently touched areas
There is contactless room service available, delivered on sanitised trays


In The Restaurant

Only table service is available
We have added a grab-and-go breakfast option
We have created an electronic menu with QR codes
We only accept contactless payments
We have adjusted the layout of our Apero Restaurant to allow for easier social distancing


If you have any questions or for more information regarding our COVID-19 response, please feel free to email us on [email protected]

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